PRIVACY POLICY

Our website is https://eveliapharma.com owned by EVELIA Pharma.

Last updated: 11 Nov. 2023

This Privacy Policy describes how EVELIA Pharma (“we,” “us,” or “our”) collects, uses, shares, and protects the personal information you provide on the EVELIA Pharma website (the “Website”). This Privacy Policy applies to the EVELIA Pharma Cosmetics website, which offers skincare and haircare products. By accessing or using our Website, you consent to the practices described in this Privacy Policy.

Information We Collect

1.1 Personal Information:
We may collect personally identifiable information, such as your name, email address, phone number, and shipping address when you voluntarily submit it to us through the Website. We may also collect additional information when you interact with us, such as through customer support inquiries or when you participate in surveys or promotions.

1.2 Payment Information:
When you make a purchase on our Website, we collect payment information, including credit card details or other payment methods. However, we do not store your payment information. All payment transactions are securely processed by trusted third-party payment processors.

1.3 Usage Information:
We may collect non-personal information about your interactions with our Website and products. This includes IP addresses, browser type, device information, operating system, and browsing activity. We use this information to analyze trends, administer the Website, and gather demographic information about our user base as a whole.

Use of Information

2.1 Provide and Improve Services:
We use the information collected to provide you with the products and services you request, process your orders, respond to your inquiries, and communicate with you regarding your purchases. We may also use the information to personalize your experience on our Website and improve our products and services.

2.2 Marketing Communications:
With your consent, we may send you promotional emails or other marketing communications about our products, special offers, or other news that may be of interest to you. You may opt-out of receiving these communications at any time by following the instructions provided in the emails or contacting us directly.

2.3 Legal Compliance and Protection:
We may use and disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also use and disclose your information to protect our rights, privacy, safety, or property, as well as those of our customers, employees, or the public.

Information Sharing

3.1 Third-Party Service Providers:
We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you. These service providers have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our Website before your information becomes subject to a different privacy policy.

3.3 Legal Requirements:
We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also disclose your information to protect our rights, privacy, safety, or property, as well as those of our customers, employees, or the public.

Data Security

We take appropriate technical and organizational measures to protect the information we collect against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Your Choices

You have the right to access, update, or delete your personal information. If you would like to exercise these rights or have any questions or concerns about our Privacy Policy, please contact us using the information provided at the end of this document.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and services. When we make changes, we will revise the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

If you have any questions, comments, or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

Email: info@eveliapharma.com
WhatsApp: +2 011 54 100 799

Thank you for taking the time to review our Privacy Policy.