FAQs ( Frequently Asked Questions)
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Orders usually ship within 3-5 business days.
Once your order is processed and shipped from our warehouse, please allow 3-5 business days for delivery.
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If you open or use the products you received, Unfortunately, we can’t offer you a refund or exchange.
To prevent breakouts and acne, maintain a consistent skincare routine that includes gentle cleansing, exfoliation, and using products with ingredients like salicylic acid or benzoyl peroxide. Also, avoid touching your face frequently and ensure your makeup and skincare products are non-comedogenic.
Recommended Products: Acne Prone Skin Routine
There are several methods for whitening sensitive areas. Topical creams or serums containing skin-lightening ingredients such as kojic acid, arbutin, or licorice extract can help lighten the skin over time. Laser treatments or chemical peels performed by a qualified dermatologist may also be options to consider for more significant results.
Recommended Product: Pretty Care Whitening Intimate Wash
Soothing gel is a lightweight gel-based skincare product that is typically used to provide hydration and soothing relief to the skin. It is commonly used to calm and moisturize irritated or sunburned skin, alleviate redness, and provide a cooling sensation.
Recommended Product: Kutit Soothing Gel
Yes, a soothing gel is generally suitable for all skin types, including sensitive skin. However, it’s always a good idea to perform a patch test before applying it to a larger area, especially if you have particularly sensitive or reactive skin. This will help ensure that the product does not cause any adverse reactions or irritation.
Recommended Product: Kutit Soothing Gel
For damaged hair, we recommend using products containing nourishing ingredients like argan oil, keratin, and vitamins. Look for shampoos, conditioners, and hair masks specifically formulated for repairing and restoring damaged hair.
Recommended Products: Follow Anti Hair Loss Routine
The frequency of hair washing depends on your hair type and personal preference. Generally, washing hair every 2-3 days is recommended to maintain a healthy balance of natural oils. However, if you have an oily scalp, you may need to wash more frequently.
Hair masks provide deep conditioning and nourishment to the hair. They can help repair damage, improve hair texture, add shine, and enhance moisture retention. Regular use of hair masks can revitalize and restore the health of your hair. Apply a hair mask once or twice a week, focusing on the mid-lengths to the ends of your hair.
Recommended Product: Follow Hair Mask
The frequency of product usage can vary depending on the specific product and your individual needs. In general, we recommend following the instructions provided with each product. However, most hair care products can be used daily or as needed, while skincare treatments may have specific guidelines for frequency, such as using them once or twice a week for optimal results.
Absolutely! We have a dedicated section on our website that provides step-by-step guidance for creating a personalized skincare routine and hair care regimen. We offer recommendations on cleansers, toners, moisturizers, hair treatments, and more. Feel free to explore our website or reach out to our customer support team for personalized advice based on your specific needs.